Kirk Buscho started in Colorado in 1982 fixing furnaces for neighbors. Today his kids run the Phoenix operation. Here's how Way Cool Plumbing & Air came to be.
Most HVAC companies in Phoenix were started by an individual tech who hung out a shingle and grew from there. Way Cool Plumbing & Air is one of those companies — but the story starts in Colorado in 1982, not Phoenix.
Kirk Buscho started a heating and cooling business in Colorado in 1982 — single truck, his name on the side, neighbors as the first customers. The rule was simple: do the next right thing on every job, every time. That hasn't changed.
The family moved to Phoenix in 2000. Phoenix was growing fast and the work was endless: aging AC equipment failing in 115° summers, brand-new tract homes with mismatched ductwork, retired couples shopping for a real plumber instead of a call-center experience. Kirk picked up where he left off.
Kirk still owns it. His son Kyle leads the install crews. His son Konnor runs marketing and is a co-owner. Kendra Harrison heads operations. The Way Cool brand is what customers see; the Buscho family is what runs underneath.
Through acquisitions over the years, North Valley Mechanical (NVM), UFirst Heating & Cooling, Bristyan's AC, Williams H&C, and Call-Us Plumbing have all joined the portfolio. Each brand keeps its own name, its own customers, and its own personality — but the back-office (dispatch, training, parts, ServiceTitan) consolidates so we can keep service consistent across all five brands.
It means decisions get made by humans you can talk to — not a private-equity board. It means the same family that started the business is still on the hook for how the work gets done. It means when something goes wrong, there's a name to call, not a corporate complaint line. That's the operational difference, and it's the reason we've been around 40 years.
Schedule online or call. $89 service call, waived with any approved repair.
